Head of Diversity & Inclusion Centre of Excellence
Employers Network for Equality & Inclusion
Following a successful twenty-year career in the service delivery sector, Jacqui joined the Civil Service in July 2009 where she started within the Department for Work & Pensions working out of Warrington Pension Centre. Within months of commencing her role, Jacqui was head hunted by Terry Moran the then Chief Executive of PDCS ((Pensions, Disability & Carers Service) a division of DWP) and asked to lead on the transitional change for transgender issues within DWP. By August 2010, she was a part of a:gender the Civil Service network providing support on transgender inclusion in the wider Civil Service through her involvement with colleagues from across central Whitehall based out of the Home Office. In 2011 Jacqui further rose to prominence in the as the Vice-Chair of a:gender and then just a year later she became the Chair of a:gender gaining a positive reputation across Whitehall.
This was the catalyst that allowed Jacqui to open the opportunity for the Civil Service and a:gender to become a much respected resource for transgender issues across all sectors of society. She also took the network from being solely about binary transsexual issues for individuals working for the Civil Service to recognising non-binary and intersex identities both within and outside the Civil Service. Her passion for doing the right thing meant that she was able to share best practice of the wider transgender issues in conjunction with other characteristics with other business sectors and saw her win the 2016 British LGBT Award (Diversity Champion).
In February 2017, Jacqui became the D & I Lead at the Department for International Trade, one of Whitehall’s newest central government departments where she was instrumental in embedding an inclusive culture. This was particularly prevalent where she improved the performance of the department on the Stonewall Workplace Equality Index where the department increased its standing from 423rd to 101st in less than two years and in recognition won the 2018 WinTRADE Head of Diversity of the Year. After two years Jacqui moved to the Cabinet Office in October 2018 as the Culture & Inclusion Manager where she drove through many positive changes and won the 1121st Prime Ministers Points of Light Award for her work in supporting the rights of transgender people both within and outside government.
In June 2019 Jacqui moved to enei (Employers Network for Equality & Inclusion), where as part of the SMT she heads up the Centre of Excellence team to provide a quality eye and drive up the inclusion standards.